Revolutionizing Education: Mobile Learning Chatbots Empower Training & Education Instancy Learning Platform and Social Learning Network

AI chatbots, built to improve student interaction and collaboration, are perceived by the education stakeholders as game-changers in the EdTech industry. This paper will help to better understand how educational chatbots can be effectively utilized to enhance education and address the specific needs and challenges of students and educators. E-learning chatbots have emerged as invaluable assets in the realm of online education, ushering in a new era of engaging, accessible, and highly personalized learning experiences. As technology relentlessly advances, the role of e-learning chatbots in the learning process is set to become even more integral. With meticulous development, thoughtful implementation, and a steadfast commitment to privacy and quality, these chatbots possess the transformative potential to reshape education. In the digital age, they hold the key to delivering a more effective and efficient learning experience, equipping learners with the tools they need to thrive in an ever-evolving educational landscape.

A well-functioning team can leverage individual team members’ skills, provide social support, and allow for different perspectives. This can lead to better performance and enhance the learning experience (Hackman, 2011). For example, teams can use a chatbot to synthesize ideas, develop a timeline of action items, or provide differing perspectives or critiques of the team’s ideas. Remember to take the lead when using chatbots for team projects, making your own choices while incorporating the helpful and discarding what is not. More recently, more sophisticated and capable chatbots amazed the world with their abilities.

Learning Experience Platform

I do not see chatbots as a replacement for the teacher, but as one more tool in their toolbox, or a new medium that can be used to design learning experiences in a way that extends the capacity and unique abilities of the teacher. When using a chatbot, the gathering of data and feedback from the students happens in a way that is organic and integrated into the learning experience — without the need for separate surveys or tests. The data is captured digitally in a format that can be analyzed manually or by using algorithms that can detect themes, patterns, and connections. In effect the teacher can “interact” with and learn from multiple learners at the same time (in theory an infinite number of them). Metacognitive skills can help students understand how learning works, increase awareness of gaps in their learning, and lead them to develop study techniques (Santascoy, 2021).

• Conversational agents have been developed over the last decade to serve a variety of pedagogical roles, such as tutors, coaches, and learning companions (Haake & Gulz, 2009).
• There are dozens of platforms that allow teachers to create free chatbots for specific messaging apps.
• All these can result in subtle biases and stereotypes in the output of a chatbot.
• You also should not enter copyrighted data or intellectual property that belongs to others, such as student work, unless you have their permission.
• Like any technology, access to these tools varies and lack of access can perpetuate existing inequities.

Besides, it was stipulated that students’ expectations and the current reality of simplistic bots may not be aligned as Miller (2016) claims that ANI’s limitation has delimited chatbots towards a simplistic menu prompt interaction. Moreover, according to Cunningham-Nelson et al. (2019), one of the key benefits of EC is that it can support a large number of users simultaneously, which is undeniably an added advantage as it reduces instructors’ workload. Colace et al. (2018) describe ECs as instrumental when dealing with multiple students, especially testing behavior, keeping track of progress, and assigning tasks.

How Can Schools And Teachers Create Their Chatbots?

Nevertheless, Hobert (2019) claims that the main issue with EC assessment is the narrow view used to evaluate outcomes based on specific fields rather than a multidisciplinary approach. Furthermore, there is a need for understanding how users experience chatbots (Brandtzaeg & Følstad, 2018), especially when they are not familiar with such intervention (Smutny & Schreiberova, 2020). Conversely, due to the novelty of ECs, the author has not found any studies pertaining to ECs in design education, project-based learning, and focusing on teamwork outcomes. Conventional learning platforms often require learners to navigate complex menus and interfaces to find the needed content.

Seven general research questions were formulated in reference to the objectives. Shows the flowchart of the selecting processes, in which the final stage of the selection resulted in 36 papers. The datasets used and/or analyzed during the current study are available from the corresponding author on reasonable request.

Potential risks when using AI

Critiques of LLMs highlight broader issues of environmental impact, justice, ethics, economic impact, and so on. We consider these criticisms important and valid; however, many exist beyond the scope of these modules. If you’d like to explore further these broader critiques, consider the following articles as starting points. LL provided a concise overview of the existing literature and formulated the methodology.

It empowers students by equipping them with the skills and knowledge needed for high-paying jobs in STEM fields, promoting accessibility and inclusivity in education. Moreover, it fosters innovation and entrepreneurship, reduces costs for students and institutions, encourages upskilling and lifelong learning, and drives job creation in the tech industry. A systematic review follows a rigorous methodology, including predefined search criteria and systematic screening processes, to ensure the inclusion of relevant studies. This comprehensive approach ensures that a wide range of research is considered, minimizing the risk of bias and providing a comprehensive overview of the impact of AI in education.

Authors and Affiliations

The implication of chatbots creates an interactive learning experience for the student – a similar to the one-to-one with the teacher. The advancement in technology has opened gates for the innovative and efficient solutions to cater the needs of students by developing applications that can serve as a personalized learning resource. Moreover, these automated applications can potentially help instructors and teachers in saving up a lot of time by offering individual attention to each student. Chatbots are actively adopted for scholar education and corporate training alike. In 2017, Leeds Beckett University published a chatbot that helps students choose the right university course. Via a Facebook messenger, every student can consult the bot on course curriculum, scope, advantages.

There must be solid technical requirements and a support foundation to guarantee a smooth user experience with minimal interruptions. Furthermore, mobile learning chatbots provide a tailor-made educational experience. These chatbots can cater to the specific requirements of each student by utilizing AI and ML algorithms. To keep students on the correct road, they can provide specific suggestions, recommend relevant materials, and monitor their development.

E-Learning Chatbots: An Overview

Because of this, people may study anywhere and whenever they like, be it on their daily commute or at home. Chat360, as a leading chatbot service provider, offers tailored solutions to revolutionize the education industry. Chatbots can offer comprehensive student support by answering frequently asked questions about courses, admissions, and campus facilities.

• The truth is that they will take over the repetitive tasks and make a teacher’s work more meaningful.
• The first question identifies the fields of the proposed educational chatbots, while the second question presents the platforms the chatbots operate on, such as web or phone-based platforms.
• ChatGPT stands out among AI-powered chatbots used in education due to its advanced natural language processing capabilities and sophisticated language generation, enabling more natural and human-like conversations.
• Chatbots are computer programs designed to simulate conversation with human users, and they have gained immense popularity in recent years.

There is a need for research to determine which factors make students forget their mistrust when interacting with AI-based chatbots to create a personalized experience that provides a response to the interaction. This involves experimenting or personalizing EdTech platforms at the meeting point of predictive analytics, natural language processing, and dialogue management through active mobility of content and virtual assistant service. In summary, e-learning chatbots are a formidable asset in modern online education.

They can also provide notifications and reminders about important deadlines and events. From testing the student’s behavior to keeping track of their progress, bots play a vital role in enhancing the skills of an individual student. Also, bots can also serve a major role in encouraging a student to work by sending regular reminders and notifications. Even though chatbots utilize sophisticated Natural Language Processing (NLP) algorithms, there’s a considerable gap between machine understanding and human cognition. In today’s competitive market of technology, tech companies have become an important part when it comes to developing solutions with the latest technology to refine education. Let’s look at why bots aren’t just a tech idea but also a powerful tool that is changing the way people learn and teach.

At the same time, the introduction of ECs did not create cognitive barriers that would have affected the cognition, motivational and creative processes involved in project-based learning. Furthermore, as there is a triangulated relationship between these outcomes, the author speculates that these outcomes were justified, especially with the small sample size used, as Rosenstein (2019) explained. None of the articles explicitly relied on usability heuristics and guidelines in designing the chatbots, though some authors stressed a few usability principles such as consistency and subjective satisfaction. Further, none of the articles discussed or assessed a distinct personality of the chatbots though research shows that chatbot personality affects users’ subjective satisfaction. Concerning the evaluation methods used to establish the validity of the approach, slightly more than a third of the chatbots used experiment with mostly significant results.

E-learning platforms are available 24/7, allowing students to access educational content at their own convenience. This flexibility is particularly advantageous for STEM students who often have demanding schedules due to the rigorous nature of their programs. It also accommodates diverse learning styles, catering to both visual and auditory learners.

In the US alone, the chatbot industry was valued at 113 million US dollars and is expected to reach 994.5 million US dollars in 2024 Footnote 1. Mobile learning chatbots are effective because they keep students interested and involved throughout the learning process. These chatbots can use gamification strategies like quizzes, challenges, and incentives to make education more exciting and engaging for their users. Learners are more likely to be engaged and retain information presented in an interactive and entertaining format. The mobility and portability of learning chatbots for mobile devices is one of their primary selling points. Mobile devices and widespread internet access have made many instructional materials available to students at any time and location.

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